Terms of Service

1. Agreement to Terms

By accessing or using the website and services of United Auto Collision Center ("we," "us," or "our"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Services Overview

United Auto Collision Center provides auto collision repair services, including but not limited to:

• Vehicle damage assessment and estimates
• Collision repair and bodywork
• Paint matching and application
• Frame straightening and alignment
• Insurance claim coordination
• Rental vehicle coordination

All services are subject to availability and are performed by certified technicians using industry-standard equipment and processes.

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information about yourself and your vehicle
• Provide insurance information accurately and promptly
• Remove personal belongings from your vehicle before service
• Provide necessary documentation, including vehicle title and registration if required
• Secure alternative transportation during repair periods

4. Appointments & Estimates

Estimates: All estimates provided are based on visible damage and standard industry procedures. Final costs may vary once additional damage is discovered during repairs.

Appointments: We strive to honor all scheduled appointments. However, unforeseen circumstances may require rescheduling. We will provide as much notice as possible in such cases.

5. Payments & Insurance

Payment Terms: Payment is due upon completion of repairs and before vehicle pickup. We accept cash, major credit cards, and insurance payments.

Insurance Claims: While we assist with insurance claims, you are ultimately responsible for any deductibles and portions not covered by your insurance policy.

Additional Repairs: If additional damage is discovered during repairs, we will contact you for authorization before proceeding. Additional costs will be communicated and must be approved.

6. Vehicle Storage & Abandonment

Storage Fees: Vehicles left on our premises for more than 5 business days after repair completion will incur a storage fee of $60 per day.

Abandoned Vehicles: Vehicles unclaimed for 30 days or more after repair completion may be considered abandoned. We reserve the right to pursue legal means to recover storage fees and repair costs, which may include lien placement or sale of the vehicle in accordance with state laws.

7. Warranties & Limitations

Workmanship Warranty: We provide a lifetime warranty on all repairs against defects in workmanship. This warranty does not cover damage caused by accidents, misuse, or environmental factors.

Parts Warranty: Parts used in repairs may carry separate manufacturer warranties. We will provide warranty information for all replaced parts upon request.

Warranty Claims: To make a warranty claim, contact us directly. The vehicle must be made available for inspection to determine if the issue is covered under our warranty.

8. Limitation of Liability

Our liability for any claims related to our services is limited to the cost of the repairs performed. We are not liable for:

• Consequential or incidental damages
• Pre-existing conditions not related to the repair
• Mechanical or electrical issues unrelated to the repair work
• Damage caused by improper vehicle use after repair
• Items left in the vehicle during repairs

9. Deductible Savings

Our ability to waive your deductible in full or in partial depends on several factors including the make and model of the car, the amount of the deductible, our ability to secure after market parts and other considerations. Each vehicle is handled on a case by case basis.

10. Intellectual Property

All content on our website, including logos, text, graphics, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use our intellectual property without prior written permission.

11. User-Generated Content

By submitting reviews, photos, or other content to us, you grant us a perpetual, royalty-free license to use that content for promotional and business purposes. You represent that you own all rights to any content you submit.

12. Termination

We reserve the right to refuse service to anyone for any reason at any time. We may terminate your access to our services if you violate these Terms of Service.

13. Governing Law

These Terms of Service are governed by the laws of the state of Georgia, without regard to its conflict of law principles. Any legal action relating to these terms or our services shall be filed in the courts located in Fulton County, Georgia.

14. Changes to Terms

We may update these Terms of Service from time to time. The updated version will be indicated by an updated "Last Revised" date. Changes are effective when posted. Your continued use of our services after changes constitutes acceptance of the updated terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at: